![]() ![]() In this case, the iPhone will connect to the Wifi router, find no internet, and will not be able to access anything, including emails. ![]() Sometimes, you may lose the internet, but the Wifi router is still working. There is, however, also the opposite issue. If it’s not, then you will only receive emails and will onlyīe able to send emails when the phone is connected to the Wifi. ![]() To check the configuration, go to the Settings app on the iPhone, tap on Cellular, scroll to Mail and check if it is enabled (the slider is green). Let the Mail app (or Xfinity Connect App) to use the cellular network. When you get home, it suddenly starts working? It is possible that you didn’t iPhone is Having Connectivity Issuesĭid you notice that you don’t get emails during the day, but But the chances are that they already know about the problem and their engineers are actively working on it.Īll you can do now is to keep checking if the mail server isīack periodically. In this case, there is nothing you can do except calling Comcast and notify them about the issue. If you see a 500 error on the screen, then the server is down. If you can access your emails through the browser app, then the server is working. The easiest way to tell if the Mail server is down is to try So, if the Mail server is down, you may still have TV, internet, and phone working fine. Services provided by big companies are usually distributed, meaning that if one service is down, it may not impact the rest of the bundle. In the end, the Xfinity customer service confirmed that the service was not available. There is a thread on their forums where users were reporting that Comcast email was not working on iPhones and other devices. 8 Reasons Why Comcast Email not Working On iPhone Comcast Server Is Downīelieve it or not, but sometimes even big companies like Comcast can have outages. Also, verify that the Third-Party Access Security option is enabled in the Xfinity portal. Use host and port 993 for incoming mail and with port 587 for outgoing mail. In general, Comcast email does not work on iPhone because of incorrect Mail app settings. These steps can help resolve issues with Comcast email on your iPhone.īelow I listed major issues with my Xfinity email on iPhone and ways to troubleshoot in case you need it. ![]() If Comcast email is not working on your iPhone, you can try the following troubleshooting steps: 1) Check your internet connection to ensure it is stable 2) Check the status of the Comcast server to ensure it is functioning properly 3) Reset the email settings on your iPhone and re-enter your account information 4) Contact Comcast Support for further assistance. Third Party Security Unchecked in Xfinity PortalĬomcast Email Not Working on Iphone.8 Reasons Why Comcast Email not Working On iPhone.According to our data, customers’ Xfinity speed test results tend to average around 461 Mbps. In many cases, the download speeds come close to those offered by pure fiber-to-the-home (FTTH) providers.įuture DOCSIS technologies through Comcast may be capable of delivering download speeds up to 10 Gbps, but for now, Xfinity offers cable internet connections with download speeds up to 1.2 Gbps. However, the relatively short hop means speeds offered by Xfinity are faster than more limited technologies like digital subscriber line (DSL). This final hop over coaxial cables bottlenecks speed, particularly upload speeds. For Xfinity customers, this means that data travels on coaxial cables only for the “last mile” between the company’s Xfinity’s local fiber lines and individual subscriber residences. This transmission is possible thanks to Data Over Cable Service Interface Specifications (DOCSIS), a technology that allows these cables to be used to transport high-bandwidth digital data.įiber lines make up the backbone of Xfinity’s network around the country. Now, Xfinity uses these cables to deliver digital data and internet service throughout the Comcast coverage area. You can also get fiber internet with speeds up to 6 Gbps, but its availability is limited.Ĭomcast originally built coaxial cable networks for transporting cable television to TV subscribers. It’s often the provider with the fastest download speeds, since they’re the only provider to offer cable internet with speeds up to 1.2 Gbps. Xfinity typically offers the lowest-priced internet plan where available. That said, Xfinity has highly flexible plans to meet the needs of any budget or household usage. These differences can be a headache for existing customers who are moving, but not enough to switch providers. Xfinity’s internet plans are feature-packed, but it’s difficult to say which plans are offered where. Customers in Philadelphia may see different promotions, plans, and pricing than those in Atlanta or San Jose. Internet, TV, phone, and home security bundles. ![]()
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